New Manager: The Basics and More of Being a Great Leader

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Download: New Manager Checklist
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First Things First - Getting a Good Start
The First Important Meetings
Address the Shift in Relationship
Tips and Tricks for Remembering Names
The Boss Contract
What to Do Next
A Mindset for Success
To Go Fast - Go Slow with People
Exercise
Quiz

One of the Most Challenging Transitions in Business
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Ask Yourself
Three Psychological Obstacles and Their Solutions
A New Skill Set and A New Focus to Succeed
Myth vs Reality
Exercise: Assess Your Leadership Skills
Quiz

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The Two Dimensions of Teamwork
Using the Two Dimensions
Definition of Management and Leadership
Exercise
Quiz

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The Science and Art of Feedback
Three Questions to Ask Yourself Before Giving Feedback
Seven Tips for Giving Feedback
How Much "Positive" and "Negative" Feedback to Give
Understand the All Important Relationship Account
I-Statements for Effective Feedback
Receiving Feedback
Exercise
Quiz

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The Four Levels of Communication
Having a Clear Outcome
The Arrow of Credibility
Using Responsible Language
Active Listening
Exercise
Quiz

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A Group is Made Up of Relationships - Duh!
Three Preferences in Groups
Group Development - Stage 1: Inclusion
Group Development - Stage 2: Control
Group Development - Stage 3: Openness
Real Life Example: Group Development Stages at Work
Real Life Example 2: A Romantic Relationship
How to Lead During the Different Group Stages
Practical Tips - Leadership in the Group Stages
Ground Rules for Behavior in Groups
Differences and Similarities and the Effect on the Group
Exercise 1
Exercise 2
Exercise 3
Quiz

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The Definition of Conflict
The Five Conflict Styles
Conflict Styles: Relationship Example
Conflict Styles: Workplace Example
Two Attitudes: Harmony View and Conflict View
How You Can Manage Expectations Effectively
The Vital Importance of Acknowledgement
The Acknowledgement Scale
Exercise 1
Exercise 2
Exercise 3
Quiz

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What is Trust?
The Trust and Openness Spiral
The Magic of Small Talk
The Border Between What is Personal and What is Private
Exercise
Quiz

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What Are Values and Why Should You Care?
How Values Influence Your Decisions and Actions
Personal Values and How They Influence Your Life
Organizational Values and How to Use Them
A Story about Working with Organizational Values
Ethical Decision Making
Exercise
Quiz

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Communicating the Big Picture
Clarify What is Lacking to Help Others Improve
Use the Dynamics of Pain and Pleasure
Real Life Example 1: Pain and Pleasure in Personal Life
Real Life Example 2: Pain and Pleasure with Your Team
Make Your Colleagues Feel Seen
Set Stimulating and Inspiring Goals
Exercise
Quiz

Introduction to the Manager Role
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What is a Manager?
Understanding the Role - Part 1
Understanding the Role - Part 2
The Right Conditions
Responsibilities and Authorities: Getting Clear and Staying Healthy
Avoiding the Short Circuit Which Destroys Confidence and Respect
The Double Representative
Strategic vs Operational
Creating Respect and Credibility - Part 1
Creating Respect and Credibility - Part 2
Exercise
Quiz

Introduction to Operations Planning
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Step 1: Breaking Down the Goals
Step 2: Listing of Activities
Step 3: Delegation of Activities
Step 4: Coordinate with the Rest of the Organization
Step 5: Set Individual Goals
Summary of Operations Planning
Exercise
Quiz

The Story About the Village That Needed Water
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Which Tasks to Delegate?
Who to Delegate to?
The Five Steps of Effective Delegation
How to Delegate - The Four Delegation Styles
Four Blocks to Delegation and How to Avoid Them
Three Important Tips to Delegate Like a Pro
Summary of Delegation
Exercise
Quiz

Introduction to Coaching
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The Mindset of a Coach
Tips for Effective Coaching
Examples of Questions to Use Including a Great Closing
A Tested and Proven Format for Coaching
Summary of Coaching
Exercise
Quiz

Introduction to Decision Making
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Decide by Yourself or In a Group - Practical Tips
The Eight Steps in the Decision Making Process
Which Domain Are You Making Your Decision In?
What are Biases and How Can You Manage Them?
Examples of Six Biases that can Derail Your Decision Making
Summary of Decision Making
Exercise
Quiz

Introduction to Time Management
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How You Use Your Precious Time Effectively
The Eisenhower Matrix: Prioritization Made Simple
Effective Scheduling and Planning
Exercise: Time Tracking
Managing Meetings and Communication
Minimizing Distractions and Interruptions
SMART Goals and OKRs: Effective Goal-Setting Methods
Exercise: Goal Setting
Work-Life Balance and Self-Care
Exercise: Work-Life Balance
Summary of Time Management
Quiz

Introduction to Performance Reviews
What are Performance Reviews?
The Benefits of Performance Reviews
Preparing for the Review
Best Practices in Conducting Performance Reviews
The Importance of Setting SMART Goals
Exercise: Fictional Performance Review
Handling Difficult Conversations
Follow-up and Monitoring
Summary
Exercise: Personal Growth Plan
Quiz

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How to Use Reflection for Growth
The Well of Reflection: Getting to the Core of Learning
The Reflection Spiral: A Four Step Process
Exercise
Quiz