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The First 94 Days as a Manager
12 Lessons-
StartDownload: New Manager Checklist
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StartDownload: Textbook
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StartFirst Things First - Getting a Good Start
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StartThe First Important Meetings
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StartAddress the Shift in Relationship
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StartTips and Tricks for Remembering Names
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StartThe Boss Contract
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StartWhat to Do Next
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StartA Mindset for Success
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StartTo Go Fast - Go Slow with People
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StartExercise
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StartQuiz
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The Shift - From Specialist to Manager
8 Lessons -
Giving and Receiving Feedback
10 Lessons-
StartDownload: Textbook
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StartThe Science and Art of Feedback
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StartThree Questions to Ask Yourself Before Giving Feedback
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StartSeven Tips for Giving Feedback
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StartHow Much "Positive" and "Negative" Feedback to Give
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StartUnderstand the All Important Relationship Account
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StartI-Statements for Effective Feedback
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StartReceiving Feedback
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StartExercise
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StartQuiz
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Group Dynamics
16 Lessons-
StartDownload: Textbook
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StartA Group is Made Up of Relationships - Duh!
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StartThree Preferences in Groups
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StartGroup Development - Stage 1: Inclusion
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StartGroup Development - Stage 2: Control
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StartGroup Development - Stage 3: Openness
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StartReal Life Example: Group Development Stages at Work
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StartReal Life Example 2: A Romantic Relationship
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StartHow to Lead During the Different Group Stages
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StartPractical Tips - Leadership in the Group Stages
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StartGround Rules for Behavior in Groups
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StartDifferences and Similarities and the Effect on the Group
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StartExercise 1
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StartExercise 2
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StartExercise 3
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StartQuiz
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Conflict Management
13 Lessons-
StartDownload: Textbook
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StartThe Definition of Conflict
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StartThe Five Conflict Styles
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StartConflict Styles: Relationship Example
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StartConflict Styles: Workplace Example
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StartTwo Attitudes: Harmony View and Conflict View
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StartHow You Can Manage Expectations Effectively
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StartThe Vital Importance of Acknowledgement
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StartThe Acknowledgement Scale
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StartExercise 1
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StartExercise 2
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StartExercise 3
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StartQuiz
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Values and Ethics
9 Lessons-
StartDownload: Textbook
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StartWhat Are Values and Why Should You Care?
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StartHow Values Influence Your Decisions and Actions
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StartPersonal Values and How They Influence Your Life
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StartOrganizational Values and How to Use Them
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StartA Story about Working with Organizational Values
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StartEthical Decision Making
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StartExercise
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StartQuiz
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Motivation
10 Lessons-
StartDownload: Textbook
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StartCommunicating the Big Picture
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StartClarify What is Lacking to Help Others Improve
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StartUse the Dynamics of Pain and Pleasure
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StartReal Life Example 1: Pain and Pleasure in Personal Life
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StartReal Life Example 2: Pain and Pleasure with Your Team
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StartMake Your Colleagues Feel Seen
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StartSet Stimulating and Inspiring Goals
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StartExercise
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StartQuiz
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The Manager Role
14 Lessons-
StartIntroduction to the Manager Role
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StartDownload: Textbook
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StartWhat is a Manager?
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StartUnderstanding the Role - Part 1
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StartUnderstanding the Role - Part 2
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StartThe Right Conditions
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StartResponsibilities and Authorities: Getting Clear and Staying Healthy
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StartAvoiding the Short Circuit Which Destroys Confidence and Respect
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StartThe Double Representative
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StartStrategic vs Operational
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StartCreating Respect and Credibility - Part 1
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StartCreating Respect and Credibility - Part 2
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StartExercise
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StartQuiz
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Operations Planning
10 Lessons-
StartIntroduction to Operations Planning
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StartDownload: Textbook
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StartStep 1: Breaking Down the Goals
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StartStep 2: Listing of Activities
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StartStep 3: Delegation of Activities
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StartStep 4: Coordinate with the Rest of the Organization
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StartStep 5: Set Individual Goals
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StartSummary of Operations Planning
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StartExercise
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StartQuiz
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Delegation
11 Lessons-
StartThe Story About the Village That Needed Water
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StartDownload: Textbook
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StartWhich Tasks to Delegate?
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StartWho to Delegate to?
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StartThe Five Steps of Effective Delegation
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StartHow to Delegate - The Four Delegation Styles
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StartFour Blocks to Delegation and How to Avoid Them
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StartThree Important Tips to Delegate Like a Pro
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StartSummary of Delegation
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StartExercise
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StartQuiz
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Decision Making
10 Lessons-
StartIntroduction to Decision Making
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StartDownload: Textbook
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StartDecide by Yourself or In a Group - Practical Tips
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StartThe Eight Steps in the Decision Making Process
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StartWhich Domain Are You Making Your Decision In?
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StartWhat are Biases and How Can You Manage Them?
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StartExamples of Six Biases that can Derail Your Decision Making
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StartSummary of Decision Making
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StartExercise
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StartQuiz
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Time Management
14 Lessons-
StartIntroduction to Time Management
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StartDownload: Textbook
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StartHow You Use Your Precious Time Effectively
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StartThe Eisenhower Matrix: Prioritization Made Simple
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StartEffective Scheduling and Planning
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StartExercise: Time Tracking
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StartManaging Meetings and Communication
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StartMinimizing Distractions and Interruptions
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StartSMART Goals and OKRs: Effective Goal-Setting Methods
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StartExercise: Goal Setting
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StartWork-Life Balance and Self-Care
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StartExercise: Work-Life Balance
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StartSummary of Time Management
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StartQuiz
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Performance Reviews
12 Lessons-
StartIntroduction to Performance Reviews
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StartWhat are Performance Reviews?
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StartThe Benefits of Performance Reviews
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StartPreparing for the Review
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StartBest Practices in Conducting Performance Reviews
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StartThe Importance of Setting SMART Goals
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StartExercise: Fictional Performance Review
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StartHandling Difficult Conversations
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StartFollow-up and Monitoring
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StartSummary
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StartExercise: Personal Growth Plan
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StartQuiz
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